Terms of Service

Last updated: October 8, 2026

These Terms of Service (“Terms”) govern your access to and use of Revlyx, operated by Xenlyx Inc. (“we,” “us,” or “Revlyx”), a company incorporated in Ontario, Canada. By completing your subscription and accepting these Terms at checkout, you agree to be bound by them.

1. The Service

Revlyx is a customer feedback facilitation platform that helps businesses streamline the process of collecting authentic customer experiences. Our platform uses AI-assisted drafting tools to help customers articulate their own genuine experiences — the customer reviews, edits, and independently decides whether and where to share any content.

Revlyx is a technology platform only. We do not write, publish, or submit content to any third-party platform on behalf of any party.

2. Your Responsibilities

By using Revlyx, you agree to:

  • Use the platform solely to facilitate genuine customer feedback
  • Ensure that any content shared on third-party platforms reflects authentic, first-hand customer experiences
  • Comply with the terms of service, policies, and guidelines of any third-party platform where content may be shared, including but not limited to Google
  • Not use Revlyx to solicit, incentivize, or facilitate the creation of inauthentic, fabricated, or misleading content
  • Ensure customers understand that any AI-generated draft is a starting point for their own review, which they are free to edit or discard

You are solely responsible for how your customers interact with the platform and for any content shared on third-party platforms as a result of your use of Revlyx.

3. Third-Party Platforms

Revlyx may facilitate connections to third-party platforms, including Google. We have no control over, and make no representations regarding, the policies, availability, or decisions of any third-party platform. Third-party platforms may change their policies, modify or remove content, or take enforcement actions at their sole discretion and without notice.

Revlyx has no liability in connection with any decision, action, or inaction by any third-party platform, including but not limited to the removal of content, changes to search visibility, suspension or termination of business listings, or any other platform-level enforcement or policy action.

4. No Guarantees

Revlyx makes no guarantees regarding any specific outcome of your use of the platform, including but not limited to the volume, quality, or longevity of any content shared on third-party platforms, or any impact on your business's online presence, search rankings, or revenue.

5. Limitation of Liability

To the maximum extent permitted by applicable law, Xenlyx Inc. and its directors, employees, contractors, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages, or any loss of revenue, profit, data, reputation, or business opportunity, arising from or in connection with your use of Revlyx, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising under or related to these Terms or your use of Revlyx shall not exceed the total amount paid by you to Revlyx in the three (3) months immediately preceding the event giving rise to the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless Xenlyx Inc. and its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of Revlyx; (b) your breach of these Terms; (c) any content shared on third-party platforms by you or your customers in connection with your use of Revlyx; or (d) your violation of any applicable law, regulation, or third-party platform policy.

7. Subscription and Billing

Your subscription begins upon successful payment and renews automatically on a monthly basis unless cancelled. Promotional pricing applies only during the period specified at checkout and transitions to the then-current standard rate thereafter, as disclosed prior to purchase.

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. Fees paid are non-refundable except where required by applicable law.

8. Governing Law

These Terms are governed exclusively by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any dispute arising from or relating to these Terms shall be resolved exclusively in the courts of Ontario, Canada, and you consent to the personal jurisdiction of such courts.

9. Changes to These Terms

We reserve the right to update these Terms at any time. We will provide notice of material changes via email to the address associated with your account. Continued use of Revlyx following the effective date of updated Terms constitutes your acceptance of the changes.

10. Contact

Questions or concerns about these Terms? Contact us at vasu@xenlyx.ca.

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